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Book an appointment at our Ponsonby clinic or reach out with any questions
Our Clinics
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Visit our Ponsonby clinic. Avondale and Queen Street are currently not available.
Ponsonby
Ponsonby Clinic
348 Ponsonby Road, Ponsonby, Auckland 1011
Tue - Sun10:00 AM - 6:00 PM
MondayClosed
Closed on Public Holidays
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Queen Street
Queen Street Clinic
Not Available
Avondale
Avondale Clinic
Not Available
Common Questions
Appointment FAQs
Quick answers to help you prepare for your visit
How long is a typical appointment?
A routine check-up and clean takes about 45-60 minutes. For new patients, we recommend allowing 75-90 minutes for a comprehensive examination and dental history review.
What payment options do you accept?
We accept cash, EFTPOS, Visa, Mastercard, and American Express. We also offer payment plans through Q Card and Genoapay for treatments over $500.
What should I bring to my first visit?
Please bring a valid photo ID, your insurance details (if applicable), any relevant medical records, and a list of current medications you're taking.
What is your cancellation policy?
We kindly ask for at least 24 hours' notice if you need to cancel or reschedule your appointment. This allows us to offer the time slot to other patients in need.
Are you ACC registered?
Yes, our Ponsonby clinic is a registered ACC provider. If your dental injury is the result of an accident, you may be eligible for subsidised treatment.
Are you accepting new patients?
Yes, we are currently accepting new patients at our Ponsonby clinic. New patients receive a comprehensive examination and personalized treatment plan. Contact us to schedule your first appointment.
Do you accept WINZ claims?
Yes, our Ponsonby clinic accepts WINZ claims. If you're eligible for WINZ healthcare subsidies, you may be able to receive subsidized dental treatment. Please bring your WINZ card or Community Services Card when you visit.
Prefer to Speak With Someone?
Our friendly reception team is available during business hours to answer your questions and help you book the perfect appointment time.